Location: PLATF9RM Brighton & Hove Coworking Spaces
Hours: Part Time, 0hrs
*With a contract review at 3 months
Reporting to: Location Managers
Pay: 11.50p/h
Email grace@platf9rm.com with the subject line FOH Position to apply

PLATF9RM is Brighton & Hove’s most established independent coworking community of businesses and creative entrepreneurs, known for its lively and collaborative culture. Our mission is to Make Work Wonderful; for our team, our members and the wider community, it guides everything we do.

As flexible working has become increasingly popular over the last few years, coworking spaces are more essential now than they ever have been. You’ll be joining PLATF9RM at an exciting time - as we evolve. We’re looking for enthusiastic individuals to help us expand our community, message and reach.

As Front of House, you’ll be a focal point for the PLATF9RM community, who are a creative and thriving mix of people. You will be a brand ambassador for PLATF9RM and your focus will be to connect individuals within the community whilst providing and maintaining a 5* experience for all of our members.

Job Responsibilites

Member experience

❏ Making Work Wonderful for all our members and delivering a best in class member experience

❏ Ensuring all members get a 5* red carpet experience

❏ Being the first point of contact for all visitors and members to PLATF9RM

❏ Engaging with all the members of the PLATF9RM community in a professional–yet–friendly manner

❏ Connecting members to others within the community

❏ Ensuring all refreshments are readily available to members throughout the day

Sales & Day-to-day Duties/Admin

❏ Facilitating tours, and dealing with membership enquiries

❏ Introducing potential and new members into the PLATF9RM community

❏ Managing all queries from members and visitors in a timely manner

❏ Assisting in booking meeting rooms, managing meeting room usage and the enquiries inbox

❏ Having a great time! We work hard but we laugh while we do it

❏ Being aware of our events programme and communicating them to our members

Environment

❏ Heads up meticulous attitude, making sure our locations look are the best they can be

❏ Ensuring all kitchens, bathrooms, and spaces are kept clean and tidy at all time

❏ Assisting with and reporting maintenance enquiries for our spaces to our location teams

❏ Keeping meeting rooms tidy after use and resetting for the next